Frequently Asked Questions ….

❓ Frequently Asked Questions (FAQs)

About Dusted Golf & Our Products

• Who started Dusted Golf?

Dusted Golf was founded in 2025 in London by two passionate, lifelong golfers who wanted to bring premium quality and bold, individual design to the golf course.

• What does the Dusted Golf brand mean?

Dusted Golf represents individuality, confidence, and modern performance. The name reflects a mindset: stepping onto the course with a clean slate, sharp style, and the confidence to elevate your game. It’s about breaking from tradition, embracing bold design, and playing with both personality and purpose.

• What makes Dusted Golf products “premium quality”?

Our products are crafted using high-grade, durable materials—such as wind-resistant construction for our umbrellas and performance-focused, breathable fabrics for our apparel and caps. Everything is designed for longevity, comfort, and reliable performance on the course.

• Where do the bold designs, like our limited-edition prints, come from?

All designs are created in-house, inspired by a desire to elevate individuality on the fairway. Our limited-edition prints are designed to stand out from traditional muted golf aesthetics, adding flair, colour, and personality to every product.

• How does Dusted Golf ensure its products are suitable for golf performance?

Because the brand was built by golfers, function comes first. Every product is tested to ensure it performs under pressure—offering comfort, breathability, durability, and reliability without restricting your swing.

Ordering & Shipping

• How long will it take to receive my order?

Orders are typically processed and shipped within 1–2 business days. Standard delivery usually takes 3–5 business days, depending on your location. A tracking number will be emailed once your order has shipped.

• Do you offer international shipping?

Yes. We ship to a wide range of international destinations. Shipping costs and delivery times are calculated at checkout.

• Can I modify or cancel my order after it has been placed?

If you need to make a change, please contact customer service as soon as possible. If your order hasn’t yet been processed for shipping, we will do our best to help.

Returns, Exchanges & Warranty

 

• What is your return policy?

We accept returns on unused, undamaged products within 30 days of delivery. Items must be returned in their original packaging. Please visit our Returns page for full details.

• What if my product arrives damaged or defective?

If your order arrives damaged or you discover a manufacturing defect, contact us immediately with photos of the issue. We will arrange a prompt replacement or refund.

• Do your umbrellas come with a warranty?

Yes. Our Tour Umbrellas include a one-year limited warranty against manufacturing defects. This does not cover damage from misuse or extreme weather.

 

 

 

Customer Service

• How can I contact Dusted Golf customer service?

You can reach our team via email at customerservice@DustedGolf.com. We aim to reply to all enquiries within 24 hours.

Feedback

•Can I provide feedback? 

Absolutely — we welcome it. Your feedback helps us refine our products, improve your experience, and shape future collections. You can share your thoughts by emailing feedback@DustedGolf.com or by leaving a review on the product page after your purchase.